Support
Something not working, or not sure how to do something? We're glad to help.
Email us at support@ministrymatchapp.com. A real person reads every message.
To help us sort it out quickly, please include:
- your church's name
- the page you were on
- what you expected to happen, and what happened instead
- a screenshot, if you have one
We usually reply within one business day (US Eastern time).
If the problem is with your Planning Center connection, please put “Planning Center” in the subject line so it reaches the right person.
Church staff can check the sync status at any time on the Settings > Planning Center page inside Ministry Match.
To see what information we keep and how we use it, read our privacy policy.